Privacy

What we collect

When you join the waitlist or send an enquiry: your email address, the plan you selected, any message you wrote, the page you sent it from, and the country code our network provider attaches to the request.

If you arrived from an advert, the campaign parameters in the link you followed (utm_source, utm_campaign, utm_content and Meta’s click identifier) are kept in your browser for as long as the tab is open and are stored with your enquiry, or with your order if you buy a plan. They tell us which advert to credit. They are not a cookie and nobody else reads them. They leave your browser only with an enquiry or an order, or, if you press Allow on the measurement banner, with the page-read event described below.

When you subscribe: billing details are collected and held by Stripe, our payment processor. We store the resulting order record (plan, amount, subscription identifier and the email address you used) so we can set your workspace up.

When you use the product: the video you upload, the transcript derived from it, and the clips produced. Covered by the terms of service, section 3.

Analytics, and what we deliberately do not do

Traffic measurement uses Cloudflare Web Analytics, which sets no cookies and builds no cross-site profile.

Meta’s pixel is loaded only if you press Allow on the banner. Declining is the default, the choice is stored in your browser, and nothing from Meta is requested until you say yes.

If you press Allow, up to four things are reported to Meta: that you read the page an advert pointed at, that you submitted a form, that you started a payment, and that you bought a plan. The first three are sent twice, once from your browser and once from our server, carrying one identifier so Meta counts each once; the purchase is sent from our server only. If you decline, or never answer, our server sends nothing either.

Your email address is hashed with SHA-256 before it leaves our server: Meta receives the hash, never the address.

Where it lives and for how long

Waitlist and order records are stored in Cloudflare Workers KV, in Cloudflare’s global network. Email is sent through Cloudflare Email Service, with Resend as a backup. Payments run through Stripe.

Waitlist entries are deleted 12 months after the last contact. Order records are kept as long as required for accounting. Clips follow the retention period of your plan.

Your rights

You can ask for a copy of your data, a correction, or its deletion, and you can object to processing. Write to hello@untoldclipping.com and we answer within 30 days.

If you are in the EU or the UK you can also complain to your national supervisory authority.

Legal bases

Contract, for everything needed to deliver a plan you paid for. Legitimate interest, for answering an enquiry you sent us. Consent, for the Meta pixel and only for that. Legal obligation, for invoices.

Who operates the service

The data controller is Christian Calabrò, a sole trader registered in Malta, trading as Untold Clipping. There is no data protection officer: write to the email below and a person reads it.

Registered address: 4, Il-Lecew, Msida, Malta. VAT number: MT 2696-9115. Written contact for anything on this page: hello@untoldclipping.com.